Terms of service

These Terms of Service apply to your use of voobanghome.com and purchases made through the VooBang online store.

Please read these terms together with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

For questions, contact support@voobanghome.com.

1. Using Our Website

You must have the legal capacity to enter into a purchase agreement under the laws applicable to you.

You agree to provide accurate information when placing an order and to use our website only for lawful purposes.

You must not misuse the website, interfere with its operation, attempt unauthorized access, or use it for fraudulent activity.

2. Product Information

We aim to present product descriptions, dimensions, colors, materials, and images accurately.

Colors may appear differently depending on your screen and lighting conditions. Styling accessories shown in photographs are not included unless the product description states otherwise.

Please review the selected size, color, quantity, included components, and installation requirements before ordering.

If information is unclear or appears inconsistent, contact us before purchasing. Nothing in this section limits your rights if a product is materially different from its description.

3. Prices and Charges

Prices are displayed in the currency identified on the website or at checkout.

Applicable shipping charges and taxes collected by us will be shown before you complete your purchase.

Prices and promotions may change for future purchases. Changes do not alter the price of an order already accepted.

If a material pricing or product-information error affects your order, we will contact you to explain the issue and available options. We will not charge an increased amount without your agreement.

4. Orders

An order confirmation acknowledges that we have received your order.

Orders remain subject to payment authorization, product availability, and any checks reasonably necessary to prevent fraud.

If we cannot fulfill an order, we will notify you and refund any payment collected for the unfulfilled portion.

We may decline or cancel an order where there is a legitimate reason, such as unavailable stock, an unresolved payment issue, suspected fraud, or a material listing error, subject to applicable law.

5. Payment

You must use a payment method that you are authorized to use.

Available payment methods are shown at checkout and are subject to the terms of the relevant payment provider.

6. Shipping and Delivery

Shipping arrangements are described in our Shipping Policy and any information provided with your order.

Please provide a complete and accurate delivery address.

Your rights concerning delivery, loss, damage, or delay are not limited by these terms where applicable law provides additional protection.

7. Returns, Refunds, and Cancellations

Our Return & Refund Policy explains our voluntary return arrangements and how to request assistance.

Mandatory cancellation rights, consumer guarantees, and remedies for faulty or misdescribed goods remain unaffected.

8. Product Safety and Installation

Please follow all instructions supplied with the product.

Mirrors, glass products, wall-mounted items, and electrical products must be handled and installed safely. Use appropriate fixings for the surface, product weight, and intended use.

Where an installation requires specialist knowledge or regulated electrical work, use a suitably qualified professional.

Do not install or use a product that appears damaged or unsafe. Contact support@voobanghome.com for assistance.

9. Intellectual Property

Content on this website, including branding, text, images, graphics, and designs, is owned by VooBang or used with permission.

You may use the website for personal shopping and other uses permitted by law. Commercial reproduction or distribution of protected content requires permission from the relevant rights holder.

10. Third-Party Services

Our store uses third-party services, including Shopify and payment providers.

Your use of certain third-party features may also be subject to the provider's terms. This does not remove any obligations we have to you as the seller under applicable law.

11. Website Availability

We may update, maintain, or temporarily suspend parts of the website.

We do not guarantee uninterrupted access, but changes to website availability do not remove our obligations concerning existing orders.

12. Liability and Consumer Rights

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited.

Nothing in these terms removes any mandatory consumer right, statutory guarantee, or remedy available under applicable law.

13. Changes to These Terms

We may update these terms by publishing a revised version on this website.

Updated terms apply prospectively. Unless otherwise agreed or required by law, an existing order remains subject to the terms in effect when that order was placed.

14. Contact

For questions about these terms or your order, email:

support@voobanghome.com